Oriqon Spark
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Privacy Policy

How Oriqon Spark collects, uses and protects your personal information.

Effective: 1 June 2025

Who We Are

Oriqon Spark is a creative and digital marketing studio, a division of Oriqon Group. We operate from the United Kingdom and serve clients globally.

When we refer to "Oriqon Spark", "we", "us" or "our" in this policy, we mean Oriqon Spark Ltd and any entities operating under the Oriqon Group umbrella in connection with the services described herein.

For privacy-related enquiries, contact us at:

Email: privacy@oriqonspark.com
Address: Oriqon Spark Ltd, London, United Kingdom

Information We Collect

We collect information that you provide directly to us and information collected automatically through your use of our services.

Information you provide:

Name, email address and phone number via contact and enquiry forms
Company name, job title and business information
Project briefs, creative assets and correspondence
Payment and billing information processed via secure third-party providers
Application materials submitted via our careers portal

Information collected automatically:

Browser type, IP address and device information
Pages visited, time spent and actions taken on our website
Referral source and search terms that led you to our site
Cookie identifiers and similar tracking technologies

How We Use Your Information

We use collected information for the following purposes:

Service delivery and communication:

Respond to enquiries and provide the services you have requested
Send project updates, invoices and contractual documentation
Manage our ongoing relationship with you as a client or contact

Marketing and business development (with your consent):

Send newsletters, case studies and service updates
Share relevant industry insights and creative work
Invite you to events, webinars and workshop sessions

Website analytics and improvement:

Understand how visitors interact with our website
Identify pages and content that are performing well or poorly
Test and improve website performance and user experience

Sharing Your Information

We do not sell, rent or trade your personal information. We may share data with trusted third parties strictly for the purposes of delivering our services.

Third-party service providers we may share data with:

Accounting and payment processors (e.g., Stripe, Xero)
Project management and communication tools (e.g., Notion, Slack)
Email marketing platforms (e.g., Mailchimp, Klaviyo)
Analytics providers (e.g., Google Analytics)
Cloud storage providers (e.g., Google Drive, Dropbox)

All third-party providers are contractually bound to process data only as instructed and in compliance with applicable data protection laws.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

Our security measures include:

TLS/SSL encryption for all data transmitted via our website
Role-based access controls limiting data access to authorised personnel
Regular security reviews and vulnerability assessments
Secure deletion of client data upon project completion and contractual period

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Your Rights

Under UK GDPR and applicable data protection legislation, you have the following rights regarding your personal data:

Right to access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your data in certain circumstances
Right to restrict processing — request limitation of how we process your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at privacy@oriqonspark.com. We will respond within 30 days.

Cookies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on what cookies we set, why we use them and how to manage your preferences.

In summary, we use:

Strictly necessary cookies — required for the website to function
Analytics cookies — to understand how visitors use our site
Preference cookies — to remember your settings and choices

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify you by updating the effective date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.